working honestly and openly with the public, our patients and all other stakeholders to build a mutual level of trust and understanding
being transparent about the decisions we make, the way we operate and the impact we have
Courageous
having the courage to challenge decisions and activities when they are not aligned to our aims and priorities as commissioners of healthcare
looking at existing approaches and new challenges in different ways and explore innovative solutions in order to drive continuous improvement. We will be prepared to take risks and learn from our mistakes
Responsible
being accountable for the decisions we make and responsible for implementing them and reflecting the resources available to us as commissioners
taking personal and collective responsibility for all our work and supporting the decisions of the CCG
Collaborative
working collaboratively with our public, patients and stakeholders involving them in the decision-making process particularly when the decision impacts on them
working with colleagues from all sectors to make a real difference to services, putting the needs of patients and communities ahead of organisational boundaries
Responsive
proactively adapting and responding to all challenges, both large and small, national and local, to find a resolution
responding positively to new and different ideas when they are presented demonstrating a ‘can do’ attitude
Caring
putting ourselves in our patients, public and stakeholders shoes in order to understand their point of view
listening to the people and communities we serve to take account of their views in the decisions we make
